Internet bank

Internet Banking means banking in your personal computer or mobile phone at any time from anywhere in the world. Once logged in, you can keep track of your cash flow, pay bills, make other payments, purchase various banking services, ask the bank questions and receive replies, etc.

How can I get Internet Banking user account?

To use the Internet Banking service, first you need to go to your nearest Swedbank branch to sign the Remote Banking Services Agreement and receive the means of identification (authentication).

Terms of Remote Banking Services

Where can I find the user number and the details of my limits?

  • The user number and the details of limits are available only in the Remote Banking Services Agreement
  • For security reasons, this information is not accessible in Internet Banking

What means of authentication are available for Internet Banking?

Swedbank offers 3 types of identification:

If you wish to find out or modify the limits, please go to your nearest Swedbank branch.

Before going abroad, please make sure the limits are sufficient for your needs.

For security reasons, the code card and code calculator are issue and replaced only in person to the user at branches.

Before going abroad, please make sure that you have the necessary means of authentication and that they are valid.

Internet browsers supported by Swedbank

Internet Explorer
Microsoft Internet Explorer 8.0 and later version
Mozilla Firefox 3.0 and later version

If an older browser version is used for Internet Banking, information may be displayed incorrectly and minor glitches may be possible.

Internet Banking Security

Security in Internet Banking is bilateral - on the one part, it is ensured by Swedbank through constant development and monitoring of its electronic channels, and, on the other part, the user himself or herself takes care of safety of his or her computer and adheres to the principles of financial safety on the web.

  • Keeping username and password secret, storing the means of authentication at a location accessible to the user only;
  • Use of anti-viruses and security software;
  • Non-disclosure of details necessary for use of electronic services. It is important to keep in mind that the bank will never e-mail or call you to ask such data as Internet Banking password or codes from the code card or security token.
  • Further information about security solutions and safety measures.

It is only through joint effort that we can ensure safety of money.